What is a DStv Smartcard number?
When you buy a DStv Explora decoder, multichoice will create a unique way to identify you. It is called a DStv Smartcard number, and it will play a huge role in your overall viewer experience. The DStv smart card number is located on your smart card, and you can also view it from your DStv user menu. Your number will come in handy when you are handling many aspects of your account.
How do you get a DStv Smartcard number?
When you buy a decoder, Multichoice will issue a smart card. The card is inserted into your decoder and will hold all the information about you and your account. It will have your registration date, name, and even the package you have subscribed for.
On one side of the smart card, you will see a ten-digit number, and that is your smartcard number. You can also get the number from my DStv application on your phone.
What is the importance of this DStv Smart card number?
Your number acts as the direct link between your account and Multichoice. It is unique, and it will help them identify your account in a shorter time whenever you have a challenge that needs repairs. All you need to do is read them your number, and they will find your account and make all the needed corrections.
The number will also come in handy when you are paying for your monthly subscription. You will enter it into the payment details, and the amount will be processed for your account. When your subscription doesn’t renew after you have paid, the number will be used to track the payment and activate the account.
Your DStv Smart Card number also acts as a safety precaution that prevents people from accessing your account through the myDStv application. Before accounts can be linked to the app, you must first enter the smartcard number to proceed. This will block an unauthorized person from using your account.
The DStv number is a convenient and easy way to get all the vital services from Multichoice. When you lose your smart card, you can get a new one owing to the unique number.
https://en.wikipedia.org/wiki/DStv
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